About Us
Every Journey Deserves Comfort
Our Story
How it all begins
The Beginning
Ten11 Hospitality was founded with a simple yet powerful idea: every traveller deserves a dignified pause in the middle of their journey. What started as a vision shared by a group of hospitality professionals has grown into a mission to transform India's railway stations into welcoming spaces of comfort, care, and consistency.
From our very first lounge, our goal has been clear — to deliver service that feels personal, spaces that feel uplifting, and standards that set new benchmarks for transit hospitality. We aren't just building lounges; we're shaping moments of ease for business travellers, families, and solo guests alike.
The Meaning Behind Our Name
The name Ten11 reflects precision, timing, and a moment of pause. Just like a train that arrives at the right minute, our lounges are designed to offer travellers the perfect break in between journeys.
For us, Ten11 isn't just a name — it's a philosophy. Every guest who walks in should feel that their time has been valued, their comfort prioritized, and their travel experience elevated. It symbolizes our commitment to turning ordinary stopovers into extraordinary experiences.
Redefining Hospitality
What began as a single idea has rapidly grown into a network of premium lounges redefining the way India experiences travel. From our first flagship at New Delhi to upcoming projects across major railway hubs, every new opening has strengthened our mission to bring world-class hospitality to millions of passengers.
Our growth is not just about adding more locations - it's about raising the benchmark of what railway hospitality can be. Each lounge is a testament to innovation, consistency, and a vision of travel where waiting feels effortless, and every journey feels seamless.
Managing Director Notes
“When we started Ten 11 Hospitality, our goal was simple – create spaces that travellers look forward to. We wanted every guest to feel at ease, enjoy a moment of peace, and leave with a smile. Over the years, this vision has only grown stronger. Today, every lounge we design and manage reflects our promise of comfort, quality, and care.”
— Anurag Gill
OUR MISSION
To place hospitality at the heart of India’s travel, creating welcoming spaces where millions of passengers feel valued, cared for, and inspired at every stop.
Core Values
The principles that define who we are and how we serve.
Our Differentiators
Discover what sets Ten 11 Hospitality apart in the industry
We maintain strict operational standards with trained staff, robust processes, and proven systems so that no matter the location, your experience remains reliable, polished, and seamless.
From digital check in to real time alerts, we integrate modern systems to reduce friction and give guests more control and convenience throughout their time with us.
Every journey is unique. We tailor comfort, amenities, and interactions to the individual — whether you are a family, a business traveller, or a solo guest.
Our focus on hygiene, safety, and thoughtful details ensures you feel cared for in every moment. Cleanliness is never an afterthought; it is a core part of our hospitality promise.
We expand with purpose, balancing growth with quality. Our operational model ensures every new lounge scales efficiently without compromising service excellence.